The global distribution system integrates the NDC content of Saber Qatar Airways, allowing the agency’s customers to shop, book and offer additional fares and offers.
Following a pilot phase with agencies in Sweden and Australia, Qatar Airways has become the third airline to roll-out NDC content with Saber, following in the footsteps of Singapore Airlines and Qantas.
Qatar’s NDC content is available through the Saber Red 360, its agency point-of-sale tool, as well as its NDC-enabled offer and order API.
Salman Syed, EMEA, vice president of Saber, told BTN Europe: “We have eight more airlines at the pilot level and several more in the preliminary discussions. The roll-outs will hang, but we expect at least a few more to go live in Q4. “
He added: “The scope of the pilot program depends on the complexity and scale of the integration, as well as the capabilities of the airline. They are the source of content so they need to be hungry. “
Matt Raus, Global Sales, Senior Vice President, Qatar Airways, said: “We have been actively involved in the Saber’s Beyond NDC program for several years and we are proud to be the first EMEA based carrier to offer our products and offers.
“With NDC as part of our strategy to develop our offerings and increase accessory sales, we believe that effective distribution through indirect channels will become even more important in the future.”
Saber has recently been recognized as a system provider for both airlines and travel vendors in IATA’s new Airline Retail Maturity (ARM) Index.
The company says it expects dynamic air pricing for NDC offers to be available with the recent launch of its Air Price IQ product, which enables airlines to optimize offers in real-time based on their specific strategies.
Syed said the company has seen a “strong travel recovery” at EMEA and is gaining market share in the region. “We’re seeing almost double-digit growth and it’s less for new customers to sign up.”
He said Saber is “doubling its investment in EMEA” and highlighted a “strong” partnership with Google and American Express Global Business Travel.
“We’ve partnered with Google specifically to travel to innovate new products and services. It gives us the ability to embed automation using machine learning and artificial intelligence. “
Syed believes that automation in the workplace will help travel providers meet the current challenges in the travel industry, as well as provide more attractive, user-friendly tools for workplace entrants.
“Millennials want to use modern, digital workspaces, so automation will help attract and retain new people. It’s about adding value, saving time and improving productivity.”